Requesting a Design

We require 6 weeks notice to take individual commissions onboard due to the care taken to make these treasured work of art. We are also subject to seasonal delays in getting the item printed and fired by our manufacturer so please allow for lots of notice for all bespoke orders to avoid disappointment. The lead time will be variable depending on how many commissions we have and the manufacturers but we will try to accommodate last minute requests as much as possible. We also require good quality, well lit photos to complete your job and may have to turn down a commission if the photos are not clear enough. Bespoke items are non refundable. (For personal variations or customisations on the existing range - such as adding a name or message - please email your queries to suzie@catnapdesign.com)